Computer Wisdom

For most people, when their computer acts up, they think “Oh, No!” They call it names and may even beat on it. After that, many wonder what they are going to do next. Most people immediately think of big box retail stores with computer repair options. Remember these two things when pondering your next step toward getting your computer repaired. First, what most people don't realize is that large retailers automatically charge customers a bench fee. A bench fee is a cover charge for your computer usually in the range of $40 to $60. I don't know about you, but I’ve never really been a fan of paying just to get into someplace. Second, most likely the person behind the counter is not a certified computer professional, but a salesperson. When you visit large retailers, ask the person who's looking at your computer if they are A+ Certified. You’ll be shocked to hear “no” when they answer your question. What’s A+ Certified you ask? Achievement of A+ Certification shows that a person has the knowledge, skill and customer service skills necessary to successfully support PC equipment and users. Now remember, you’re at a large retail store, where its soul purpose is to make money. Who better to make money than a salesperson? The retail store might have a computer professional on staff, but most of them work in the back. The stores might train salespersons with a few tips on computer repair, but that doesn’t mean they have strong computer knowledge.With the economy being what it is these days, it’s time you give the other guys a chance. You'll find, by checking around, that there are computer professionals out there that charge far less than the large retailers. These computer professionals actually know about computers and are not salespersons. So, next time your computer breaks down, search around your area. Make a few phone calls, ask about cost, and choose the one that you feel the best about. In the end, you'll save money, be happier in how fast they fix your computer and be impressed with how well it works when they’re finished.